Board-Certified Hearing Care in Chautauqua County

Hearing Evaluations

What Your Hearing Evaluation Actually Measures

A hearing evaluation in Falconer, NY at The Hearing Place starts with video otoscopy, a magnified look inside the canal at the eardrum, so nothing physical gets missed. Then come the tones, speech audiometry to find how loud words must be before you catch them, and speech-in-noise testing to measure how you do in a crowded room. Jamie reviews the audiogram with you before you leave.

Patient having a hearing evaluation with speech audiometry at The Hearing Place in Falconer, NY

Why Loud Doesn't Mean Clear

Plenty of patients arrive having only ever had tones played at them. That misses the part that matters, which is word clarity. Speech audiometry and speech-in-noise testing show whether turning the volume up will actually help you follow conversation, or whether something else is going on. Jamie has spent over fifteen years in the field and is believed to be the only nationally board certified specialist in the area.

Hearing Evaluation FAQs

Common questions about a hearing evaluation in Falconer, NY: what the appointment covers, how long it runs, whether you need a referral, and what happens once the results are in.

Your visit opens with a conversation about what you have been noticing. Where the trouble shows up, who you struggle to hear, how long it has been going on. From there we run video otoscopy, a magnified camera look at the ear canal and eardrum that rules out wax, fluid, or a perforation before any testing begins.

Then comes the testing itself: pure tone audiometry across the speech frequencies, speech audiometry to find the level at which you can repeat words back, and speech-in-noise testing to see how you hold up with background chatter. Many patients have never had that last one done anywhere else. Jamie walks you through the audiogram in the same visit and explains what the pattern means for your daily life. Call or text (716) 708-4343 to schedule.

Set aside about an hour at our East Main Street office in Falconer. That covers the intake conversation, the full test battery, and the results review afterward, which is the part most patients find the most useful. Nothing gets rushed along to fit someone in behind you.

If the results point toward hearing aids and you want to talk options, we have that conversation in the same visit rather than sending you home to book another one. The office is open Monday through Friday, nine to five, so finding a time rarely means giving up a full day of work. Call or text (716) 708-4343 and we will get you on the schedule.

No referral is needed. Most patients reach out to us directly, often after family has spent a year commenting on the television volume. Call or text (716) 708-4343, or stop by 102 E Main St in Falconer, next to Crosby's, and we will find you a time.

Insurance works a little differently here. We do not participate with managed care plans, so rather than sending you off to call your carrier, we run an out-of-network benefit verification on your behalf and look for whatever assistance you qualify for, which comes back to you as a discount. Nobody gets turned away over cost, and we handle the phone calls so you do not have to.

You get a straight explanation first. Which frequencies dropped off, how far, whether one ear differs from the other, and what that pattern usually sounds like in a restaurant or at church. Understanding your own audiogram makes every decision that follows a lot easier.

Where it goes from there depends on you. For most patients the conversation turns to hearing aids matched to the loss, the lifestyle, and the budget, then verified at the fitting with Real Ear Measurement so the settings are measured instead of assumed. If the findings point to something medical, such as impacted wax or a sudden change in one ear, you leave with a clear recommendation to bring to your physician. Nothing has to be decided the day of the test.

Backed by Our 100% Satisfaction Guarantee

Every hearing plan we build at The Hearing Place in Falconer carries a 100% satisfaction guarantee. That promise covers the outcome, not just the device — if you aren't hearing better in the rooms and conversations that matter to you, we keep working. Adjustments, re-verification with Real Ear Measurement, a different level of technology, whatever it takes. Patients across Chautauqua County stay with us because we don't stop at the sale.

Patient Reviews

Hear from Falconer and Jamestown patients who trust The Hearing Place for board-certified, measurement-verified hearing care.

Ready to Hear What You've Been Missing? Let's Talk

Serving Falconer, Jamestown, and Chautauqua County with board-certified, REM-verified hearing care and a 100% satisfaction guarantee.

Serving Falconer, Jamestown & Chautauqua County

Visit Us in Falconer

Our East Main Street office — right next to Crosby's — offers comprehensive hearing evaluations, verified hearing aid fittings, and in-house repairs, with private on-site parking.

  • Nationally Board Certified Hearing Instrument Specialist
  • Independent, owner-operated practice — not a chain
  • Handicap-accessible parking on site
“Jamie is totally passionate about your hearing. She has taken my hearing issues very seriously and has helped me more than any of the other places that I've been to. Very professional and personable. I highly recommend this business.”
— John Short, Google Review
(716) 708-4343

The Hearing Place

Hearing Center

102 E Main St, Falconer, NY 14733

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
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Questions about hearing aids? Call or text our Falconer office.

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