Hearing Aid Repairs
Fixed on Site, Whatever the Brand
Stopped working this morning? We handle hearing aid repair in Falconer, NY for every major manufacturer, including devices we never sold you. Clogged wax guards, split domes, dead receivers, a microphone that needs clearing, reprogramming after a software update: most of it gets done right here at the bench, usually while you wait, so you are not sent home in silence to await a shipping label.
A Loaner So You Never Go Without
Some damage genuinely has to go back to the factory: a cracked shell, moisture that reached the circuit, an out-of-warranty rebuild. We document it, handle the manufacturer repair for you, and hand you a loaner device to wear in the meantime, included with premium purchases and available for a fee otherwise. You keep hearing at work and at the dinner table while the repair runs its course.
Hearing Aid Repair FAQs
Common questions about hearing aid repair in Falconer, NY: which brands we service, what gets fixed on site versus sent to the factory, how long each takes, and what it costs.
Yes, and we do it regularly. Patients come to us with aids from a previous provider, from a big-box store, from an online seller, or from an office they simply were not happy with. If the device is from a major manufacturer, we can clean it, replace the consumable parts, and in most cases reprogram it to your current hearing and verify the result with Real Ear Measurement.
Jamie spent years working for another local practice before opening The Hearing Place, so if you were fitted there and would rather see her now, you are welcome. When a device is too old or no longer supported, we say so before doing any work. Call or text (716) 708-4343 to bring yours in.
Most "my hearing aid quit on me" calls are solved at the bench in minutes. Routine in-house work includes wax guard and dome replacement, deep cleaning of microphone and receiver ports, swapping a failed receiver wire on a RIC, new tubing on a BTE, cleaning corroded charging contacts, re-pairing Bluetooth, and reprogramming after a software update or a fresh hearing test.
We also check for moisture inside the housing, corroded battery contacts, and whistling caused by an earmold that no longer seals the way it did five years ago. Only a sealed-unit failure has to leave the building. Nearly everyone else walks out the same visit hearing again.
It depends on what broke and whether the aids are still under warranty. Small in-house jobs such as cleaning, a wax guard or dome, a receiver swap, or reprogramming are inexpensive, and they are generally covered by your care plan if you bought the devices here.
A manufacturer rebuild on an out-of-warranty device is usually a flat fee that comes with a fresh warranty on the work. Either way, you get the number before we authorize anything. Call (716) 708-4343 with the brand and model and we will give you a realistic range over the phone, before you make the drive.
In-house work is normally finished during your visit, often inside 15 to 30 minutes. Because we are open Monday through Friday from 9 to 5, you can usually get in the same week rather than waiting for the one afternoon a provider happens to be in town.
Manufacturer repairs generally run one to two weeks once the device ships. Tell us you depend on your aids every day and we will set you up with a loaner for the wait. We track the repair, deal with the manufacturer, and call you when it lands back on our bench. Call or text (716) 708-4343 to get started.
Backed by Our 100% Satisfaction Guarantee
Every hearing plan we build at The Hearing Place in Falconer carries a 100% satisfaction guarantee. That promise covers the outcome, not just the device — if you aren't hearing better in the rooms and conversations that matter to you, we keep working. Adjustments, re-verification with Real Ear Measurement, a different level of technology, whatever it takes. Patients across Chautauqua County stay with us because we don't stop at the sale.
Patient Reviews
Hear from Falconer and Jamestown patients who trust The Hearing Place for board-certified, measurement-verified hearing care.
Ready to Hear What You've Been Missing? Let's Talk
Serving Falconer, Jamestown, and Chautauqua County with board-certified, REM-verified hearing care and a 100% satisfaction guarantee.
Serving Falconer, Jamestown & Chautauqua County
Visit Us in Falconer
Our East Main Street office — right next to Crosby's — offers comprehensive hearing evaluations, verified hearing aid fittings, and in-house repairs, with private on-site parking.
- Nationally Board Certified Hearing Instrument Specialist
- Independent, owner-operated practice — not a chain
- Handicap-accessible parking on site
“Jamie is totally passionate about your hearing. She has taken my hearing issues very seriously and has helped me more than any of the other places that I've been to. Very professional and personable. I highly recommend this business.”— John Short, Google Review
The Hearing Place
Hearing Center102 E Main St, Falconer, NY 14733
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |